What is Fly With Us?

Fly with Us is an Australian-based travel company offering affordable and convenient flight booking services across various destinations.

How can I book a flight?

You can book a flight through our website by entering your destination and preferred travel dates. Alternatively, contact our customer service team for assistance with booking.

What payment methods are accepted?

We accept major credit cards, debit cards, and online payment platforms such as PayPal. Payment options may vary depending on the country of purchase.

Can I change or cancel my booking?

Yes, changes and cancellations are allowed, but they are subject to airline policies. Fees may apply. Please contact our customer support team for specific assistance.

How do I check my booking status?

After booking, you’ll receive a confirmation email with your booking details. You can also check your booking status through airline website.

Are there any baggage fees?

Baggage fees depend on the airline and fare type. Check your booking details or the airline's baggage policy for specific information.

Can I request special assistance for my flight?

Yes, if you need special assistance such as wheelchair services or dietary requirements, please inform us during the booking process or contact our support team at least 48 hours before your flight.

What happens if my flight is delayed or cancelled?

In case of a flight delay or cancellation, you will be informed by the airline. Depending on the airline’s policy, you may be eligible for a refund, rebooking, or compensation.

How can I manage my frequent flyer points?

You can manage your frequent flyer points directly with the airline through their website. Ensure your frequent flyer number is added to your booking during the reservation process.

What is your refund policy?

Refund policies depend on the airline and fare rules of your booking. Some tickets are non-refundable, while others may allow for partial refunds. Contact our customer service for more details.

Is it safe to book through Fly with Us?

Yes, we use secure encryption technology to protect your payment and personal details. We are committed to providing a safe and trustworthy service.

How can I contact customer service?

You can reach our customer service team via email, phone, or live chat through our website. Our customer support is available 24/7 for any inquiries.